What are your rights and how can you exercise them?
Whenever we process personal data, we take reasonable step to keep your personal data accurate and up to date for the purposes for which they are collected. We will provide you with the following rights under the conditions and within the limits set forth in the law.
Access your personal data as processed by us
ask for correction or erasure of your personal data, and
request portability, where applicable, of your personal data, i.e: that the personal data you have provided to us, are returned to you, or transferred to the person of your choice, in a structured, commonly used, and machine readable format.
The personal information we collet directly relates to the Danielle Camera products and services you use and subscribe to. It includes the following personal information;
Name and surname
mobile phone number
physical delivery address
social media handles.
preferences for particular products and services as well as the contact you make with us e.g. emails, text messages, WhattsApp messages and voice notes.
Why do we process your personal information?
We process the Personal Information we collect and receive to:
- verify your identity;
create a user account for you
fulfill our contractual obligations to you when you have ordered goods in order for us to deliver those goods and process returns.
provide you with information, products or services you request from us.
communicate with you regarding our Platforms and provide you with information, products or services, including billing, customer support, resolving complaints and quality control.
send you information about competitions, products or services that may interest you (unless you have opted out of receiving such information).
get feedback from you which we need to develop our products and services and grow our business.
comply with any legal or regulatory obligations such as tax or financial laws.
undertake research for statistical purposes. The research and statistics we get from this process do not include your Personal Information and cannot be linked to you, nor can you be identified from these statistics.
Retention and restriction of records
We keep your Personal Information for as long as:
we need it to provide our Platforms, products or services to you
it is required or allowed by law and is in line with our internal retention policies
it is necessary to uphold the contract between you and us.
you have agreed to us keeping your Personal Information subject to your request for us to stop processing your Personal Information.
We will retain your Personal Information for as long as is necessary to achieve the purpose for which this information was collected or subsequently processed. If your Personal Information is used for more than one purpose, we will retain it until the purpose with the latest period expires but we will stop using it for the purpose with a shorter period once that period expires.
By accessing and using the Platform, you consent to us retaining records of your Personal Information for no longer than may be necessary to achieve the purpose for which the information was initially collected or subsequently processed.
Securing your personal information
We secure the integrity and confidentiality of your Personal Information in our possession or under our control by taking appropriate, reasonable technical and organisational measures to prevent loss of, damage to or unauthorised destruction of Personal Information; and unlawful access to or processing of Personal Information.
In order to implement and maintain such measures, we have in place policies, controls and related processes, which are reviewed and updated on a regular basis. Our policies, controls and procedures cover for example:
physical, technical and network security
access controls and monitoring of access.
secure storage, destruction and encryption of records of Personal Information.
Personal Information breach reporting and remediation.
by way of written agreements, imposition of security and confidentiality obligations on third parties (based within or outside the borders of South Africa) who process Personal Information as part of rendering services to us.
Like many other Web sites, www.daniellecamera.co.za makes use of log files. These files merely logs visitors to the site - usually a standard procedure for hosting companies and a part of hosting services analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track user's movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.
Cookies and Web Beacons
DoubleClick DART Cookie
→ Google's use of the DART cookie enables it to serve ads to our site's visitors based upon their visit to www.daniellecamera.co.za and other sites on the Internet.
We believe it is important to provide added protection for children online. We encourage parents and guardians to spend time online with their children to observe, participate in and/or monitor and guide their online activity. www.daniellecamera.co.za does not knowingly collect any personally identifiable information from children under the age of 13. If a parent or guardian believes that www.daniellecamera.co.za has in its database the personally-identifiable information of a child under the age of 13, please contact us immediately (using the contact in the first paragraph) and we will use our best efforts to promptly remove such information from our records.
Opt out from direct marketing
You have the right to request us not to contact you for purposes of direct marketing by any form of electronic communication such as email and/or WhattsApp notifications by “opting-out” of any direct marketing communications we may send to you.
Request to access personal information
Should you wish to access or change your personal information, please email email@example.com
How to lodge a complaint with the information regulator
The contact details of the Information Regulator are available on its website at: https://justice.gov.za/inforeg/